"The staff was well trained and that made it a wonderful experience. Highly rate the Hospitality from Marriot hotel " More
12 Jun 2023 by Nick
Dear Guest,It is always rewarding to know that our guests have met the objective of their trip whether on business or pleasure.I thank you for posting your review for JW Marriott Marquis Dubai and hope to see you again soon.Kind regards,Nick PatmoreHotel Manager
14 Nov 2023 by Ekaterina Gey
Dear Danuja,Thank you for your feedback.I am sorry to know that your recent experience was not entirely perfect, due to challenges with internet connection. Please accept my sincere apologies for the inconvenience caused. Kindly note that our IT team has fixed the issue by now and continue monitoring it round the clock, to ensure steady and flawless connection.Thank you for being our valued guest and we look forward to having the opportunity to be of service to you in the near future.Sincerely,Ekaterina GeyDirector of Quality
13 Sep 2023 by Ekaterina Gey
Dear Gudzimtar,Thank you for sharing your review.I am very happy to know that overall, you had a pleasant stay and truly enjoyed dining at our restaurants. It is disappointing to read that you encountered challenges at arrival stage and I apologize for the inconvenience caused. I have also shared your comments with our Director of Rooms, so that he can review it with the team and work on improvements.Thank you for being our valued guest and we look forward to having the opportunity to be of service to you in the near future.Sincerely,Ekaterina GeyDirector of Quality
24 Jul 2023 by Ekaterina Gey
Dear Edmond,Thank you for your review.I am delighted to know that you had an enjoyable experience during your recent stay with us.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality
25 May 2023 by Ekaterina Gey
Dear Xhemil,Thank you for your feedback.I am sorry to know that your recent experience was below satisfactory and we could not meet your expectations on this occasion. Please accept my sincere apologies for the inconvenience you encountered with the room types. I have also shared your concern with our Director of Front Office Operations, so that he can work with the team on improvements.I hope you will choose to stay with us again in the future, so that we can create a different impression and regain your trust. Sincerely,Ekaterina GeyDirector of Quality
2 Jan 2023 by Ekaterina Gey
Dear Heinz Thomas,Thank you for sharing your feedback.It was a pleasure to have you as our valued guest and I am happy to know that you truly enjoyed your experience. We look forward to welcoming you back again soon.Sincerely,Ekaterina GeyDirector of Quality
30 Nov 2022 by Ekaterina Gey
Dear Corinne Jacqueline,Thank you for taking time to share your feedback on your recent stay at the JW Marriott Marquis Hotel Dubai. I truly appreciate you complimenting the service delivered by the team and I am glad to know you had an enjoyable dining experience at our restaurants. We look forward to having the opportunity to be of service to you in the near future.Sincerely, Ekaterina GeyDirector of Quality
2 Nov 2022 by Clara Mas
Dear Feriz,Thank you very much for sharing your kind words with us. It was a pleasure to have you as our guest at JW Marriott Marquis Dubai and we are truly happy to read from your comments that you very much enjoyed your stay. Your valuable feedback is very much appreciated and we look forward to welcoming you back again soon.Sincerely,Clara Mas - Guest Relations