"The property is clean good service from everyone and most of all is peaceful. No noise or disturbances " More
11 Jun 2019 by Carmen Pre
Thank you very much for sharing your feedback. We are very extremely happy to know that you have enjoyed your overall stay with us! Looking forward to welcoming you back!
1 Sep 2022 by Tony Besener
Dear guest,Thank you for such wonderful feedback, I am glad that you enjoyed your stay to the fullest, this I must say is our only aim to make our guests feel comfortable and at home, while they stay with us, and reading such reviews just affirms that we are heading Just in the right direction. On behalf of the entire team at Hilton Dubai Al Habtoor City, we look forward to welcoming you again soon. Best regards, Tony T. Besener - Executive Assistant Manager
14 Dec 2021 by Fredrik Reinisch
Dear guest, Thank you for such a wonderful feedback, I am glad that you enjoyed your stay at the fullest, this I must say is our only aim to make our guests feel comfortable and at home while they stay with us, and reading such reviews just affirms that we are heading Just in the right direction. On behalf of the entire team at Hilton Dubai Al Habtoor City, we look forward to welcome you again soon. Best regards, Fredrik Reinisch – General Manager
7 Jan 2021 by Ken Wang
Dear guest, thank you for sharing your valuable feedback with us, it is with great distress and disappointment that I read your survey that we failed to deliver your expectations. Please accept my most sincere apologies for the disappointment you had to endure with regards to the delayed services and communication barrier. May I invite you to be connected with me and I and our team will definitely Make It Right for your future visits. I would like to apologize again for the inconvenience caused, please be assured that corrective measures have already been taken in order to avoid similar situations in the future, and we are looking forward to welcoming you back at Hilton Habtoor. Ken Wang - Assistant Front Office Manager
18 Dec 2019 by Raoul Du Toit - Front Office Manager
Thank you for the perfect review!
1 May 2019 by Raoul Du Toit - Front Office Manager
Thank you for your response!
The following facilities or services will be unavailable from June 1 2024 to August 31 2024 (dates subject to change):
Hilton Dubai Al Habtoor City offers its guests a full-service spa, 3 outdoor swimming pools, a fitness centre, and a children's pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. Event space at this hotel measures 15339 square feet (1425 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the luxury Hilton Dubai Al Habtoor City. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Dubai hotel.
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Hilton Dubai Al Habtoor City offers 1004 air-conditioned accommodations with laptop-compatible safes and a safe. Each accommodation is individually furnished and decorated. A pillow menu is available. LED televisions come with digital channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and bidets. This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
The Market – This buffet restaurant serves breakfast, brunch, lunch and dinner.
The Cafe – On-site café. Open daily.
Ribs and Brews – This restaurant specialises in American cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Firefly – This poolside cocktail bar serves lunch and dinner. Happy hour is offered. Open daily.
The 44 – This bar serves lunch and dinner. Open daily.
24-hour room service is available.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Elixir SPA has 20 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Travelers who are not citizens of United Arab Emirates must show their passport with a valid entry clearance stamp from immigration at check-in.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
